Privacy policy

This privacy policy applies to all data processing implemented by the restaurant. Paris balcony, a subsidiary of MOMA GROUP.

This policy covers data collections carried out online and offline, in particular information collected through the balcon.paris website, reservations made by customers, as well as events and events organized by Balcon Paris.

This policy is updated on a regular basis. We recommend that each customer and user consult it regularly.

Personal data

What is personal data?

This privacy policy applies to all data processing implemented by the restaurant. Paris balcony, a subsidiary of MOMA GROUP.

Personal data refers to any information that can identify a person directly (name, first name, email address, etc.) or indirectly (unique identification number, IP address, etc.).

This policy covers data collections carried out online and offline, in particular information collected through the balcon.paris website, reservations made by customers, as well as events and events organized by Balcon Paris.

Data controller

This policy is updated on a regular basis. We recommend that each customer and user consult it regularly.

Balcon Paris, a subsidiary of MOMA GROUP, is responsible for the processing of personal data collected via this site and in the context of its activities. No data collected by Balcon Paris will be transmitted to a third party without information and/or prior agreement on your part.

Personal data

Paris balcony
Galeries Lafayette — Top floor
25 rue de la Chaussée d'Antin, 75009 Paris
balcony.paris

Collection methods

We collect your personal data:

  • Directly from you : when you make your reservations, when you subscribe to our newsletter, or when interacting with our teams.
  • Automatically : when you browse our website (IP address, pages visited, browser used, etc.).

Categories of data collected

  • Identification and contact information : name, first name, email address, telephone number.
  • Booking data : date, time, number of seats, special requests.
  • Technical data : IP address, browser type, pages visited, browsing time.

Legal basis for collection

In accordance with the RGPD and the applicable French regulations, your personal data is collected:

  • Based on your consent ;
  • In our legitimate interest ;
  • In order to fulfill our legal obligations.

Purposes of the collection

We collect your data based on your consent to:

  • Manage your requests and questions;
  • Manage your table reservations and send you confirmations;
  • Send you our newsletter if you have subscribed to it;
  • Send you information about our events and news.

We collect data based on our legitimate interest in:

  • Ensure the cybersecurity of our website;
  • Prevent fraudulent actions;
  • Defend our interests in the event of a dispute.

Accessibility of your data

Your personal data is only accessible to Balcon Paris staff members who need to know it in the context of their duties.

They can also be made accessible to:

  • Our technical subcontractors (hosting, maintenance, sending emails, traffic analysis);
  • Any authority or jurisdiction where such communication is required by law.

Data transfer outside the European Union

The data we collect is hosted on servers located within the European Union. Any possible transfer outside the EU is carried out with appropriate guarantees, in accordance with the regulations in force (EU standard contractual clauses, etc.).

Security and confidentiality

Balcon Paris implements organizational, technical and physical measures to protect your personal data against alteration, destruction and unauthorized access. However, every user recognizes that the Internet is not a completely secure environment.

Data Retention

  • Commercial and marketing communication : 3 years from the end of our relationship or the last contact on your part.
  • Booking data : time required to manage your request, then anonymization or deletion.
  • Cookies : 13 months maximum (with the exception of technical cookies).

Your rights

In accordance with applicable regulations, you have the following rights:

  • Right to access your personal data;
  • Right to rectify inaccurate or incomplete data;
  • Right to erasure (article 17 of the RGPD);
  • Right to the limitation of treatment;
  • Right to the portability of your data;
  • Right to object to treatment;
  • Right to file a complaint with the CNIL: www.cnil.fr/fr/fr/

Exercising your rights

By mail:
Balcon Paris — Personal Data Protection Officer
Galeries Lafayette, 25 rue de la Chaussée d'Antin, 75009 Paris

By email:
commercial@balcon.paris

Cookie management policy

What is a cookie?

A cookie is a small text file stored on your terminal while browsing. It allows status information to be stored for the duration of the validity of the cookie.

The cookies we use

  • Technical cookies : necessary for the proper functioning of the site (navigation, display, preferences).
  • Statistical cookies : make it possible to analyze the attendance and use of the site (via Google Analytics).
  • Social media cookies : allow the sharing of content on Instagram, Facebook or LinkedIn.

Managing your consent

During your first visit to balcon.paris, we ask for your consent for non-essential cookies. You can change your preferences at any time by clicking on the button “Cookie preferences” available on the site.

We use cookies

By continuing to browse balcon.paris, you accept the use of cookies to improve your experience, analyze our traffic and offer you personalized content. For more information, see our Privacy policy and our Privacy notice.